Data protection
Privacy Policy
The following privacy policy applies to the use of our online services. alpinskischule (hereinafter referred to as "Website").
We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
Responsible
The controller responsible for the collection, processing and use of your personal data within the meaning of Article 4 No. 7 GDPR is:
Michaela Wölfle
Skischule Alpin
Reintalstraße 8
82467 Garmisch-Partenkirchen
Contact:
Telephone: +498821 8883
E-mail: info@skischulealpin.de
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions, either in general or for individual measures, you can address your objection to the responsible party.
General purposes of processing
We use personal data for the purpose of operating the website.
What data we use and why
Hosting
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services, and technical maintenance services, which we use for the purpose of operating the website.
In this process, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, prospective customers and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website pursuant to Art. 6 para. 1 sentence 1 f) GDPR in conjunction with Art. 28 GDPR.
Access data
We collect information about you when you use this website. We automatically collect information about your usage patterns and interactions with us, and we record data about your computer or mobile device. We collect, store, and use data about every access to our website (so-called server log files). Access data includes:
- Browser type and browser version
- Operating system used
- Referrer URL (i.e., the previously visited page)
- Hostname of the accessing computer
- Date and time of the server request
- Our visited website
- Amount of data sent in bytes
- IP address and the requesting provider
- Name and URL of the retrieved file
- Message indicating successful retrieval (HTTP response code)
- Websites accessed by the user's system via our website
- User's Internet service provider
We use this log data without associating it with your identity or creating any other profile for statistical analysis for the purposes of operating, securing, and optimizing our website, as well as for anonymously recording the number of visitors to our website (traffic) and the extent and nature of the use of our website and services. This data is also used for billing purposes to measure the number of clicks received from our partners. Based on this information, we can provide personalized and location-based content, analyze traffic, troubleshoot and fix errors, and improve our services.
This also constitutes our legitimate interest pursuant to Art. 6 para. 1 sentence 1 f) GDPR.
We reserve the right to review log data retrospectively if there is a legitimate suspicion of unlawful use based on concrete evidence. We store IP addresses in log files for a limited period if this is necessary for security purposes, for providing our services, or for billing purposes, for example, when you use one of our offers. After the order process is canceled or payment is received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a crime related to the use of our website. In addition, we store the date of your last visit (e.g., registration, login, clicking on links, etc.) as part of your account information.
Cookies
We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file contains a session ID, which allows different requests from your browser to be associated with the same session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They are used, for example, to allow you to use the shopping cart function across multiple pages.
We also use persistent cookies to a limited extent (small text files that are stored on your device). These cookies remain on your device and allow us to recognize your browser on your next visit. They are stored on your hard drive and delete themselves automatically after a predetermined period. Their lifespan ranges from one month to ten years. This allows us to present our website to you in a more user-friendly, effective, and secure way, and, for example, to display information on the site that is specifically tailored to your interests.
Our legitimate interest in using cookies pursuant to Art. 6 para. 1 sentence 1 f) GDPR lies in making our website more user-friendly, effective and secure.
The following data and information are stored in the cookies:
- Login information
- Language settings
- entered search terms
- Information about the number of visits to our website and the use of individual functions of our website.
When a cookie is activated, it is assigned an identification number, and your personal data is not linked to this identification number. Your name, IP address, or similar data that would allow the cookie to be associated with you are not stored in the cookie. Using cookie technology, we only receive pseudonymized information, such as which pages of our shop were visited, which products were viewed, etc.
You can configure your browser to notify you before cookies are set and decide on a case-by-case basis whether to accept or reject cookies for specific cases or in general, or to block cookies entirely. This may limit the functionality of the website.
Data for the fulfillment of our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, address, email address, ordered products, and billing and payment information. Collecting this data is necessary for concluding the contract.
Data is deleted after the warranty periods and statutory retention periods have expired. Data associated with a user account (see below) is retained for as long as that account remains active.
The legal basis for processing this data is Art. 6 para. 1 sentence 1 b) GDPR, because this data is needed so that we can fulfill our contractual obligations to you.
Product recommendations
Regardless of whether you subscribe to our newsletter, we will regularly send you product recommendations via email. This allows us to provide you with information about products from our range that may be of interest to you based on your previous purchases of goods or services from us. We strictly adhere to all legal requirements in this regard. You can object to this at any time without incurring any costs other than standard transmission fees. A written notification to the contact details listed in section 1 (e.g., email, fax, letter) is sufficient. Of course, you will also find an unsubscribe link in every email.
The legal basis for this is the statutory permission according to Art. 6 para. 1 sentence 1 f) GDPR in conjunction with § 7 para. 3 UWG.
Email contact
When you contact us (e.g. via contact form or email), we process your information to handle your request and in case any follow-up questions arise.
If data processing is carried out for the purpose of carrying out pre-contractual measures at your request, or, if you are already our customer, for the performance of the contract, the legal basis for this data processing is Art. 6 para. 1 sentence 1 b) GDPR.
We only process further personal data if you consent to this (Art. 6 para. 1 sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 para. 1 sentence 1 f) GDPR). A legitimate interest exists, for example, in responding to your email.
Browser Plugin
You can prevent the storage of cookies by adjusting your browser settings; however, please note that in this case you may not be able to fully utilize all the functions of this website. Furthermore, you can prevent Google from collecting and processing data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. This will set an opt-out cookie that prevents the collection of your data on future visits to this website: Disable Google Analytics
For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
Duration of storage of personal data
The duration for which personal data is stored is determined by the respective statutory retention period. After this period expires, the corresponding data is routinely deleted, unless it is still required for the performance of a contract or for initiating a contract, and/or we have a legitimate interest in its continued storage.
Storage duration
Unless specifically stated otherwise, we only store personal data for as long as is necessary to fulfill the purposes for which it was collected.
In some cases, the law requires the retention of personal data, for example under tax or commercial law. In these cases, we only store the data for these legal purposes, do not process it in any other way, and delete it after the statutory retention period has expired.
SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential information, such as inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the padlock icon in your browser's address bar.
When SSL encryption is enabled, the data you send to us cannot be read by third parties.
Right to object
If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future. If you exercise your right to object, we will cease processing the data in question. However, further processing remains reserved if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise your right to object as described above. If you exercise your right to object, we will cease processing the data in question for direct marketing purposes.
Objection to advertising emails
The use of contact details published as part of the legal notice for sending unsolicited advertising and informational materials is hereby prohibited. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.
Your rights as a data subject
Under applicable laws, you have various rights regarding your personal data. If you wish to exercise these rights, please send your request by email or post to the address specified in section 1, clearly identifying yourself.
Below you will find an overview of your rights.
Right to confirmation and information
You have the right to clear and comprehensive information about the processing of your personal data.
In detail:
You have the right to obtain confirmation from us at any time as to whether or not personal data concerning you is being processed. If this is the case, you have the right to request from us, free of charge, information about the personal data stored about you, along with a copy of this data. Furthermore, you have the right to the following information:
- the purposes of processing;
- the categories of personal data that are processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
- If possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria used to determine that duration;
- the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
- the existence of a right to lodge a complaint with a supervisory authority;
- If the personal data is not collected from you, all available information about the source of the data;
- the existence of automated decision-making including profiling pursuant to Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for you.
If personal data is transferred to a third country or to an international organisation, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 GDPR relating to the transfer.
Right to rectification
You have the right to request that we correct and, if necessary, complete personal data concerning you.
In detail:
You have the right to request that we immediately correct any inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.
Right to erasure (“right to be forgotten”)
In a number of cases, we are obliged to delete personal data concerning you.
In detail:
Pursuant to Article 17(1) of the GDPR, you have the right to request that we erase personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay where one of the following grounds applies:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- You withdraw your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR, and there is no other legal basis for the processing.
- You object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR.
- The personal data was processed unlawfully.
- The erasure of personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
- The personal data were collected in relation to information society services offered, in accordance with Article 8(1) of the GDPR.
If we have made the personal data public and are obliged to erase it pursuant to Article 17(1) GDPR, we shall take reasonable steps, including technical measures, taking into account available technology and the cost of implementation, to inform controllers who are processing the personal data that you have requested the erasure by them of all links to, or copies or replications of, that personal data.
Right to restriction of processing
In a number of cases, you are entitled to request that we restrict the processing of your personal data.
In detail:
You have the right to request that we restrict the processing of your data if one of the following conditions applies:
- You contest the accuracy of the personal data, for a period that allows us to verify the accuracy of the personal data.
- the processing is unlawful and you have refused to have your personal data erased and have instead requested the restriction of its use;
- we no longer need the personal data for the purposes of processing, but you require the data for the establishment, exercise or defense of legal claims, or
- You have objected to the processing pursuant to Art. 21 para. 1 GDPR, pending verification of whether our company's legitimate grounds override yours.
Right to data portability
You have the right to receive, transmit, or have us transmit your personal data in a machine-readable format.
In detail:
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, provided that
- the processing is based on consent pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR or on a contract pursuant to Art. 6 para. 1 sentence 1 b) GDPR and
- The processing is carried out using automated procedures.
When exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, where technically feasible.
Right to object
You have the right to object to the lawful processing of your personal data by us if this is justified by your particular situation and our interests in the processing do not override your interests.
In detail:
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) of the GDPR, including profiling based on those provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling insofar as it is related to such direct marketing.
You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.
Automated decisions including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
No automated decision-making takes place based on the collected personal data.
Right to withdraw consent under data protection law
You have the right to withdraw your consent to the processing of personal data at any time.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you is unlawful.
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. This will set an opt-out cookie that prevents the collection of your data on future visits to this website: Disable Google Analytics
For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
Data security
We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities.
Your personal data is transmitted to us in encrypted form. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) encryption system; however, we would like to point out that data transmission on the internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.
To protect your data, we maintain technical and organizational security measures in accordance with Article 32 GDPR, which we continually adapt to the state of the art.
We also do not guarantee that our service will be available at specific times; disruptions, interruptions, or outages cannot be ruled out. The servers we use are regularly and carefully backed up.
No data will be shared with third parties; no data will be transferred to non-EU countries.
As a general rule, we only use your personal data within our company.
If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), these third parties will only receive personal data to the extent that the transfer is necessary for the respective service.
In the event that we outsource certain parts of data processing (“contract processing”), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to guarantee the protection of the rights of the data subject.
Data will not be transferred to entities or persons outside the EU, except as described in point 4 of this declaration, and no such transfer is planned.
